Figure: 40 TAC §711.402(a)
When the alleged perpetrator is a direct provider of a … | The Investigator notifies | Within… |
---|---|---|
Facility, community center, local authority, HCS waiver program or TxHmL waiver program provider |
The facility, community center, local authority, HCS waiver program or TxHmL waiver program provider |
One hour of receipt of the allegation by DFPS |
HCS waiver program provider or TxHmL waiver program provider |
DADS Office of Consumer Rights and Services |
24 hours of receipt of the allegation by DFPS or the next working day |
Service provider in the home or community excluding the HCS waiver program or TxHmL waiver program |
Service provider | 24 hours of receipt of the allegation by DFPS |
Limited service provider in the home or community excluding the HCS waiver program or TxHmL waiver program |
Limited service provider & service provider | 24 hours of receipt of the allegation by DFPS |
Managed care organization | Managed care organization |
24 hours of receipt of the allegation by DFPS |
Consumer Directed Service Option employer |
(1) CDS employer; and (2) Service coordinator, case manager, or Fiscal Management Service Agency as appropriate |
24 hours of receipt of the allegation by DFPS |